- The company may request and obtain the rectification of a payment operation that it may not have authorised, but which was executed on the Institution’s behalf, or of an authorised operation that may have been executed incorrectly within the scope of this Contract, should it complain in writing using one of the methods provided for in clause 75 within a maximum of 2 working days counting from the date on which the payment operation in question was carried out.
- The company declares and accepts that the authorisation and mandate conferred to Money Mobile world are only considered withdrawn and cease to have effect in relation to all or any authorised operations in the event that it informs Money Mobile world in writing, signed by whomever binds the Institution, with at least 10 working days’ notice in relation to the date scheduled for the execution of the operation or operations in question. The written communication mentioned above in this clause shall be remitted to Money Mobile world by the Institution using any of the methods indicated in clause 75. In the event that the withdrawal of authorization and mandate refers to a set of payment transactions, any transaction subsequent to the date on which the withdrawal takes effect will be considered as unauthorized by the Institution.
- The Company declares and undertakes to, in all situations in which its agreement is necessary in law, for a payment operation to be validly revoked by the Originator, namely in terms of payment operations initiated by it or by Money Mobile world on its behalf, or in the case of direct debits, refuse such consent without the prior express and written agreement of Money Mobile world , under the terms of clause 75 of this contract. In the event of Money Mobile world giving its approval to such revocation of the payment operation, it may charge fees for the acceptance of the revocation.
- The Company declares and acknowledges that, under the terms of the legislation in force, payment transactions initiated or initiated at its request by Money Mobile world of which it is a beneficiary may be subject to a request for reimbursement by the Payer, under the terms and within the general term set forth in the legislation in force or contained in the regulations and standards of the respective payment instruments.
- The Company, as the beneficiary of payment transactions, undertakes before Money Mobile world to endeavor to comply with the procedure provided for in paragraph 5 b) of Article 117 of the RJSPME in order to exclude, in admissible cases, the right reimbursement of the originators of the operations.
- The Company accepts to assume all and any responsibility in the event that payment transactions are the subject of a complaint, request for rectification, revocation or refund by the Payer and in which Money Mobile world is requested and legally has to return the amounts received on behalf of the Institution in these payment transactions, ensuring the Institution to Money Mobile world that the necessary funds are made available for this purpose and accepting that Money Mobile world will only be obliged to return any amount provided for in this clause if the Institution has funds for the purpose in your payment account.
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